Reviews Highlight Feazel’s Commitment to Customer Service

Customer service is a core value at Feazel along with integrity, quality, continued improvement, employee appreciation, community support and environmental conservation.  That is why we encourage all of our customers to review online the services and experience we provide.

Here is what some of our customers are saying about us online:

“Feazel did my roof and gutters. The workers were fantastic. They were very kind and considerate. They wouldn't let me into the area to clean up because they didn't want me to get hurt. They told me it wasn't my job to clean it up and then they cleaned it up better than it was before they came! They were so excellent and I have already recommended them to several friends.” – Athens, OH

“I just have to start out by saying that Jason from Feazel is awesome. He was my sales representative, my advocate, and the reason that I was able to get the job done at all. I had a few issues with my insurance company and he got it all straightened out” – Cincinnati, OH

“The guys over at Feazel have been working with us since the beginning and have done a great job with our roof. I have absolutely no complaints about any aspect of this company. The workers are great and they are excellent at keeping us updated with what is going on. They are absolutely fantastic and dealing with them is definitely a five star experience.” – Columbus, OH

Since our beginnings in 1988 as an independent roofing company, Feazel has grown to now offer a full line of residential home services including windows, siding, gutters, chimneys, masonry, skylights, insulation and more.  We have completed over 60,000 projects and strive to earn repeat business and referrals by providing an excellent customer experience.

Feazel is a trusted residential home services company in Ohio serving Columbus, Cincinnati, Cleveland, and surrounding areas.  We have built our reputation by offering superior roofing, windows, siding, gutters, chimneys, masonry, skylights, insulation and more.  Call or visit us online to learn more about any of the services we offer.

Window Safety – A Serious Matter

Oftentimes overlooked when it comes to safety in a residence are the windows.  At Feazel we install thousands of replacement windows each year and many times we see that the windows that are being replaced are either lacking or have broken safety features.  And even new or up to date windows could cause injuries or even death to occupants of the home, especially young children, if they are operated in an unsafe manner.

According to the National Safety Council more than 3,300 children are injured seriously enough to go to the hospital each year in falls from windows.  And about 1 child each month dies from window cord accidents and another one will be treated but saved.  These are sobering statistics but there simple measure we can all take to make sure windows are operated safely and have features that enhance safety.

The following measures enhance safety when it comes to windows and especially children:

1. the largest width that prevents a curious child from getting out of a window is only 4 inches
2. screens keep bugs out but they do not keep children in
3. if possible keep windows closed and locked when children are present; if not open the upper sash not the lower on double hung windows
4. keep child play areas and furniture away from windows
5. always supervise children
6. if your windows do not have limiters on how far they can be opened, then install ASTM approved limited opening hardware
7. in homes with young children use only cordless window coverings or inaccessible cords

Also, window safety means window security too.  Make sure your window locks are in good working order and are being used consistently.  Don’t leave windows open when nobody is home.  And make sure the correct type of glass is installed in areas that require safety glass such as doors and bathrooms.

If you would like to upgrade your windows, then the experts at Feazel would love to help.  Please feel free to contact us for a free inspection of your windows.

Feazel’s mission is to be the top choice for residential home services in Ohio by delivering the best customer service and stress-free buying experience in the home improvement industry.  We strive to maintain our highly regarded reputation earned over the past 28+ years.  Please contact us for a trusted solution for the best replacement windows in Ohio.

Source:http://www.nsc.org/learn/safety-knowledge/Pages/about-national-window-safety-week.aspx

Finding the Best Replacement Windows

Most homeowners don’t know that Feazel does much more than just roofing.  In fact, we are also a trusted replacement window company that last year replaced over 7,000 windows and are on track to exceed that number this year.  One of the reasons that we are selected by homeowners to replace their windows is because we have put such a focus on selecting the best replacement windows to install.

 

 “We wanted to find the very best replacement window in the entire industry and we wanted to bring that replacement window to the consumer at a price point that is very affordable – and we were able to do that very thing”, according to Ross Appeldorn, CEO of Feazel.   And the result for the homeowner is a replacement window that they can trust for quality and durability.

 

The features that are included in our windows are simply too numerous to list.  But some of the major benefits are:

 

• tested as best in class against seal failure with less than a 0.02% failure rate versus industry standard of 10%
• 7/8” insulated glass unit for superior thermal performance and sound deadening
• magnetic bulb seal (magnetic seal like a freezer door) that does not allow air infiltration at the sash resulting in lower cost of ownership  
• polyurethane foam filling insulation that adds more insulation value than typical replacement windows.

 

And don’t be concerned that by using the best replacement window in the industry at an affordable price that there is a very limited selection of colors or styles.  In fact, our windows have 3 standard exterior colors along with 6 standard interior colors that include 3 different wood grains.  If you need a custom color on the exterior, then there are 10 to select from which include an acrylic coating.  Plus there are numerous styles of grids and cut glass patterns to meet the needs of any style of home. 

 

Feazel is a trusted residential home services company in Ohio and have built our reputation by offering superior roofing, windows, siding, gutters, chimneys, masonry, skylights, insulation and more.  Our core values of service, integrity, quality, continued improvement, employee appreciation, community support, and environmental conservation are on display with every job we do.  Call or visit us online to learn more.

 

Gutters – Information You Need to Know

If your gutters are not functioning properly, then you are at risk for potentially costly damage to your roof and/or foundation.  The cost of maintaining, repairing or replacing faulty gutters is one of the smaller costs of home ownership that pays off big by avoiding more costly repairs.  So here is a primer on important information you need to know about gutters.

First, how do you know whether you need to replace your gutters?  The best way to make sure gutters last a long time is to keep them cleaned out.  But time will eventually take its toll even on well-maintained gutters. 

One of the most common signs your gutters need replacement is if they are either overflowing or water is gushing out too fast when it is raining even if they are not hampered with debris.  This means that either they are not sized properly to handle the amount of water they are taking in or they are damaged.  Either way it’s important to look at replacement so that this issue does not cause damage to your roof or foundation over time.

Another tell-tale sign of the need for replacement are gutters that are pulling away from the home or sagging.  Repairing gutters with this issue is not usually cost efficient versus simply replacing them and you can choose a gutter system which will not repeat the same problem.

Once you have decided that it’s time to replace your gutters, then some basics about gutter materials, styles and costs are in order.  Most residential gutters are made of aluminum as it is lightweight yet strong.  However, there are generally three gauges of aluminum gutter: builder grade, high-end residential and industrial.  Make sure you know the gauge that is being specified for your project and that it meets the needs of your home.

Gutter size is important to make sure that the gutter being specified can handle the amount of water drainage from the area, pitch and other characteristics of your roof.  Depending on these factors you will likely need either a 5 or 6 inch gutter, but an experienced professional can help you decide which is best.

Finally, gutter cost can vary greatly due to all the different factors cited and add-ons (such as debris guards) that are available.  However, they are priced by the linear foot which can help you estimate the cost when you know the amount of linear feet you are replacing.  The range of cost can be from $3 - $40 per linear foot for the low-end to the very high-end products.

Feazel is a trusted residential home services company in Ohio serving Columbus, Cincinnati, Cleveland, and surrounding areas.  We have built our reputation by offering superior roofing, windows, siding, gutters, chimneys, masonry, skylights, insulation and more.  Since our founding in 1988 we have been a top choice by offering the best customer service, stress free buying experience and the highest standards.

Feazel Offers “Roofs For Troops”

In honor of the men and women that are serving or have served our country in the armed services, Feazel is proud to offer our Roofs For Troops program.  In conjunction with GAF Materials Corporation, our roofing materials provider, veterans that purchase any GAF Lifetime Roofing System in the Columbus or Cincinnati area are eligible for this program.

 

Here is how the program works:  GAF offers a $250 rebate to veterans or active military personnel who fill out and provide us with a GAF Roofs For Troops promotion form when they request roofing services.  Then we take it one step further by matching the GAF promotion and offering a $250 discount on our installation labor.  We enhance the program even further by donating $100 to the Wounded Warriors Project.  This excellent non-profit organization has been supporting returning veterans since 2003.  They provide much needed care, support programs and housing to wounded service personnel, making a difference in the lives of these courageous men and women.

 

We applaud GAF for providing this excellent benefit to veterans and active military personnel and are delighted to participate. When you contact us for a roof replacement project let us know you are eligible for this program and we will make sure you receive the benefits.  It is just one way we thank you for all that you do and have done to protect our country, our freedom and our way of life.

 

Feazel has been providing residential home services to residents of Ohio since 1988.  Homeowners trust us to provide the best customer service and stress-free buying experience when it comes to roofing, gutters, windows, siding, chimneys, masonry, skylights and insulation.  We also take a great deal of pride in making a positive impact in the communities we serve.

 

Feazel’s mission is to be the top choice for residential home services in Ohio by delivering the best customer service and stress-free buying experience in the home improvement industry. Our core values of service, integrity, quality, continued improvement, employee appreciation, community support, and environmental conservation are on display with every job we do.  

 

Milestones Reached By Feazel

To most homeowners Feazel is known as being one of the best in the business when it comes to roof repair and replacement in Columbus, Cincinnati, Cleveland, Central Ohio and the surrounding areas.  And the name Feazel has always been synonymous with honesty, integrity and top quality.  But most homeowners don’t know that Feazel does much more than just roofing.

According to CEO Ross Appeldorn the company is primarily known as a top roofing company which is something that makes him proud.  However, he points out that there are many other exterior residential home services also provided by Feazel.  For example, in 2015 the company replaced over 7,000 windows, installed over 500,000 square feet of vinyl siding, and several miles of gutters and many masonry projects. And 2016 is shaping up to be an even bigger year for all of these categories.

Mr. Appeldorn also points out that the company has been placing a great deal of emphasis on providing its customers an outstanding option for window replacement.  They did their research to find the best replacement window product in the entire industry and how to offer that product to the consumer at a price point that is very affordable.  They succeeded in that effort and are very proud to now have them available for their customers.

Contact Feazel today to learn more about how we can help with your exterior home improvement projects.  Our customer experience is friendly and hassle free and we welcome the chance to add you to our list of customers that have been completely satisfied by our service, value and quality.

Feazel is a trusted residential home services company in Ohio and have built our reputation by offering superior roofing, windows, siding, gutters, chimneys, masonry, skylights, insulation and more.  Our core values of service, integrity, quality, continued improvement, employee appreciation, community support, and environmental conservation are on display with every job we do.  Call or visit us online to learn more.

Feazel CEO Provides Helpful Tips to Homeowners

In recent interviews Feazel CEO Ross Appeldorn provided some helpful tips to homeowners regarding residential home services and selecting qualified service providers for their homes in Cleveland, Cincinnati, Columbus and Central Ohio.  Speaking with programs such as Cleveland Now and ONA Columbus, he discussed several important topics of interest to homeowners.

First up were tips for homeowners that would like to understand the best self-inspection methods to determine if their roof may be in need of any repairs or if other areas of exterior home maintenance may be required.  The interviewer pointed out that the need for a roof repair might not always be obvious to the homeowner if the home is not experiencing a leak.  Mr. Appeldorn agreed and stated that most roof failures are the result of inadequate roof ventilation and that, if possible, the homeowner should look inside the attic to make sure there is some daylight visible which would indicate that ventilation is occurring in the attic. 

As for other maintenance areas, he mentioned the importance of clean and clear gutters, downspouts and undergrounds as an important item to inspect.  And, he also noted that inspecting brick masonry for issues is important too.  Most homeowners think that a good masonry exterior does not need maintenance but, in fact, even masonry does require periodic sealing to keep moisture from penetrating. 

Finally, Mr. Appeldorn provided the following advice for selecting a qualified contractor for any residential home services project: 1) start by making sure the contractor is rated well by the Better Business Bureau including reviews by past customers; 2) verify that they are certified by the manufacturer of the products they will use on your home and; 3) confirm they are fully licensed

Feazel offers a free, 17 point inspection of your home if you would like to have a professional give you an honest evaluation.  We have been in business for over 28 years and our core values of service, integrity, quality, continued improvement, employee appreciation, community support, and environmental conservation are on display with every job we do.

Feazel is a trusted residential home services company in Ohio serving Columbus, Cincinnati, Cleveland, and surrounding areas.  We have built our reputation by offering superior roofing, windows, siding, gutters, chimneys, masonry, skylights, insulation and more.  Since our founding in 1988 we have been a top choice for roof replacement by offering the best customer service, stress free buying experience and the highest standards.